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Hurricane Irma Assistance: All Florida and Georgia branches are open to serve members and we are here to help! Click here for more information.
Same Day ACH Is Here: Effective September 15, 2017, ACH debits to your account may come out faster than before. Click here to learn more.


Call us at 800.873.5100 (Monday – Friday 8:00 a.m. – 6:00 p.m.) or email us at Emails received outside of normal business hours will receive a response the following business day.

Contact Us

Please fill out your information and we will be happy to contact you. For your security, please avoid including sensitive financial information in this form.
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Online and Mobile Banking

Access your accounts online – anytime, anywhere:

  • Transfer money between your Credit Union accounts
  • Pay bills through online Bill Pay
  • Open additional accounts
  • View statements
  • View cleared check details
  • And much more!
  • Online Banking Help Center

Automated Telephone Banking

Access your accounts from any touchtone phone – anytime, anywhere:

  • Transfer money between your Credit Union accounts
  • Retrieve account balances
  • Check on the latest rates
  • Find out which checks have cleared
  • And much more!

24-hour Telephone Banking Access: 800.888.3900, 561.266.2100, or 770.429.6520

Loan Applications

Call 800.873.5100 during normal business hours to speak with a Loan Representative and apply for a Credit Union:

  • Vehicle Loan
  • Visa® Credit Card
  • Term Loan
  • And much more!     

Visa Credit and Debit Cards

Activate a Visa® Platinum Credit Card:

To activate your Visa® Platinum Credit Card please contact us 24/7 at 800.873.5100 for assistance.

Report a lost or stolen card:

To report your Visa® Credit Card or Visa® Debit Card lost or stolen, please contact us 24/7 at 800.873.5100 for assistance.

Credit Card or Debit Card Disputes or Questions

For questions or disputes about your Visa® Credit Card or Visa® Debit Card, please call 800.873.5100 between 8:00 a.m. and 5:00 p.m. Monday through Friday or email

Fax your Visa® Credit Card disputes to 561.226.5414.
Fax your Visa® Debit Card disputes to 561.226.5401.

Fax Numbers

Main fax number: 561.226.5415
Mortgage Department fax number: 561.226.5412 

Mailing Address

P.O. Box 5090
Boca Raton, FL 33431-0890

Locate your nearest Branch or ATM.


Mike MillerContact the CEO

IBMSECU President and CEO Mike Miller loves hearing from members.

Tell him what we're doing right so we can keep you happy or let him know where we can improve!


For your security, please refrain from entering personal financial information in your comment.


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BALANCE Webinar: College Financing 101 on Sep 21

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Investments Basics Webinar on Sep 27

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IBMSECU closed for Columbus Day on Oct 9

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