Skip to Content Skip to Sitemap
Online Services

Mobile Payments

Pay confidently on the go.1

Now you can use your IBMSECU Visa® credit, debit, and HSA cards with Apple Pay2, Samsung Pay3Google Pay4 , Fitbit Pay, or Garmin Pay almost anywhere you can swipe or tap your card.

Enjoy the confidence of paying with your phone using your IBMSECU Visa card and Google Pay!

There’s a lot to love about Google Pay. Imagine the things you love about your favorite IBMSECU Visa® credit, debit, or HSA card, then add the simplicity of Google Pay™.* Pay confidently on the go with your IBMSECU Visa® card at over a million locations in the U.S. See a full list of Google Pay places to pay at https://pay.google.com/about/where-to-use/.

It’s Secure:

  • Your account or card numbers are never stored on Google’s® server and merchants won’t see card numbers, contact info, or security codes.
  • If your phone is lost or stolen, you can use Google’s® remote device management feature to lock the screen and change the password.
  • All IBMSECU Visa® credit and debit cards come with Visa’s Zero Liability Policy which provides an additional layer of protection if fraud occurs.

Getting Started is Easy:

  1. Download the Google Pay app
  2. Add your IBMSECU Visa® card – it’s as simple as snapping a photo
  3. Pay confidently at over a million locations in the U.S.

Look for either of these icons at checkout:
Google Pay and Mobile Payment icons


Frequently Asked Questions:


What IBMSECU cards can I add to Google Pay?

Google Pay will work with your IBMSECU Visa® credit, debit, and HSA cards. Business debit and credit cards are not eligible at this time.

 

How do I add my IBMSECU card(s) to Google Pay?

Just follow these simple steps:

    1. Open the Google Pay app on your phone.
    2. If you have multiple Google Accounts in Google Pay: At the top left of the app, touch your name, then choose the account you want to add a card to.
    3. At the bottom right, touch the plus sign +.
    4. Touch “Add a credit or debit card.”
    5. Use the camera to capture your card info or enter it manually.

You can also add your card on the web by signing in to payments.google.com. On the left, click “Payment methods.” At the top, click “Add a payment method” then “Add a card.” Enter your card info, then click “Save.”

 

Do you charge any fees to use Google Pay?

No. IBMSECU does not charge our Members anything to use Google Pay.

 

Where can I use Google Pay?

You can use Google Pay at more than one million stores and restaurants where Visa contactless payments are accepted.  Purchases can also be made within participating merchants’ Android apps by selecting the Google Pay purchase button. Click here for a list of participating merchants.

 

How do I use Google Pay in a store?

You don’t have to open the Google Pay app to make a purchase with your NFC phone; just follow these steps:

  1. Wake up and unlock your phone.
  2. Hold the back of your phone against the contactless payment terminal.
  3. If prompted, choose “Credit” regardless of your type of card.

 

How do I make my IBMSECU card the default card in Google Pay?

Your default card in Google Pay is the first card you added. If you’d like to change your default card,

  1. Open the Google Pay app.
  2. If you have multiple Google Accounts in Google Pay: At the top left, touch your name, then choose an account.
  3. Double tap a card, then touch Set as default card.
  4. Or touch and drag a card to the “Default card” spot at the top of the app’s Home screen.

 

How safe and secure are payments made through Google Pay?

The safety and security of your account information is of the highest importance. When you make payments with Google Pay and your IBMSECU card:

  • Google Pay never uses your actual card number. Instead it uses a virtual account number so your card details and private info stay safe. Google Pay keeps all your payment information encrypted on secure servers. Your full details are never stored on your phone or shared with merchants when you buy something; they see your virtual account number instead.
  • When you set up Google Pay, you’ll have to set a screen lock if you don’t already have one. We also recommend making sure Google Device Manager is on, which you can use if your phone is ever lost or stolen.
  • Transactions are monitored by IBMSECU’s risk and fraud detection systems.
  • Purchases are protected by Visa’s Zero Liability, so you won’t be held responsible for promptly reported unauthorized transactions.

 

What if I lose my IBMSECU Visa® credit or debit card?

Please call IBMSECU immediately. We will close your card so that no more purchases can be made. Please also mention that you are an Google Pay customer and remove the lost or stolen card from Google Pay using the “Remove card” option. You can also use Card Control to lock your card. Once you receive your replacement card, it will need to be added to Google Pay before purchases can be made.

 

What if I lose my Android® Device?

Whenever your phone is unlocked, it can be used to make purchases with Google Pay. If your phone is lost or stolen, you can find, lock, or erase it using Android Device Manager. Since Google Pay doesn’t store your card details on your phone, anyone who finds or steals your phone won’t be able to access that information, even if it’s unlocked.

Your physical IBMSECU Visa® card can continue to be used for purchases, even if you lose your device. Your original terms and conditions, as well as Visa’s Zero Liability Policy to protect against fraudulent charges, still apply.

 

How will Google Pay purchases appear on my monthly statement?

You will see all Google Pay purchases made with your IBMSECU Visa® card listed on your statement the same way as charges made with your physical card.

 

Where can I learn more about Google Pay?

For more information about Google Pay, please visit the Google Pay website.




Now you can enjoy using your IBMSECU Visa debit, credit, and HSA cards with Apple Pay, the easy, secure, and private way to pay!

So go ahead… forget your wallet. Apple Pay* is changing how you pay with their revolutionary contactless payment technology and security features. Apple Pay allows you to use your iPhone 6, Apple Watch, or iPad to pay in stores without swiping your cards or in apps without entering your card or contact information. Pay with a single touch of your finger using Touch ID.

It’s Secure:

  • Your account or card numbers are never stored on Apple’s® server and merchants won’t see card numbers, contact info, or security codes.
  • If your iPhone is lost or stolen, you can use Apple’s® Find My iPhone feature to put your device into Lost Mode to suspend Apple Pay.
  • All IBMSECU Visa® credit cards come with Visa’s Zero Liability Policy which provides an additional layer of protection if fraud occurs.

Getting Started is Easy: Make sure your iPhone 6, iPad Air 2 or iPad Mini 3 has the latest iOS 8 version on it

  • Add your IBMSECU credit or debit card to Apple Pay
  • Begin paying securely with a single touch

Look for these icons at checkout:
Contactless Payment icons



Frequently Asked Questions:


What IBMSECU cards can I add to Apple Pay?

Apple Pay will work with your IBMSECU Visa® credit, debit, and HSA cards. Business debit and credit cards are not eligible at this time.

 

Am I limited in the number of cards I can add to Apple Pay?

Yes, there is a limit of eight cards that you can add to Apple Pay. Of those eight, you may add multiple IBMSECU cards, such as your personal debit and credit cards and HSA card.

 

How do I add my IBMSECU card(s) to Apple Pay?

Just follow these simple steps:

  1. Open Passbook on your iPhone® 6, iPhone 6 Plus, iPad AirTM 2, or iPad mini™ 3.
  2. Select the link in the Credit and Debit Cards section. On your iPhone, you can also open Passbook, then swipe down and tap the plus sign.
  3. Use your iSight camera to enter the card information or type it in manually. The card you had stored in iTunes is your default payment card, but you can always switch it in Settings.
  4. Type the security code from the back of your card and complete the additional fields.

 

Do you charge any fees to use Apple Pay?

No. IBMSECU does not charge our Members anything to use Apple Pay.

 

Where can I use Apple Pay?

You can use Apple Pay with your iPhone 6 or iPhone 6 Plus at more than 220,000 stores and restaurants where Visa contactless payments are accepted.  Purchases can also be made within participating merchants’ iPhone or iPad apps by selecting the “Apple Pay” button. Click here for a list of participating merchants.

 

How do I make my IBMSECU card the default card in Apple Pay?

Your default card in Apple Pay is the first card you added. If you’d like to change your default card, visit the Passbook & Apple Pay section of your device’s Settings.

 

What are contactless payments?

A contactless payments is a transaction using chip-based technology that does not require a physical connection between the payment device (a card or mobile device) and the physical merchant terminal.

 

How safe and secure are payments made through Apple Pay?

The safety and security of your account information is of the highest importance. When you make payments with Apple Pay and your IBMSECU card:

  • Your full card number is not shown to the merchant. When you add your card to Apple Pay your card is assigned a unique device account number which is different than your credit or debit card number. You can always find this device account number and the last four digits of your card number in the Passbook & Apple Pay section under your device’s Settings. When you make a purchase through Apple Pay you will see the last four digits of your device account number printed on the receipt.
  • Transactions are monitored by IBMSECU’s risk and fraud detection systems.
  • Purchases are protected by Visa’s Zero Liability, so you won’t be held responsible for promptly reported unauthorized transactions.

 

What if I lose my IBMSECU Visa® credit or debit card?

Please call IBMSECU immediately. We will close your card so that no more purchases can be made. Please also mention that you are an Apple Pay customer and remove the lost or stolen card from Passbook using the “Remove Card” option. You can also use Card Control to lock your card. Once you receive your replacement card, it will need to be added to Apple Pay before purchases can be made.

 

What if I lose my iPhone or iPad®?

Please call us at the number on the back of your card and mention that you are an Apple Pay customer so that your card can be disabled for use with Apple Pay. If you locate your device after your card was disabled by us, you will need to add your card back to Apple Pay. You can also use Apple’s® Find My iPhone feature to put your device into Lost Mode to suspend Apple Pay.

Your physical IBMSECU Visa® card can continue to be used for purchases, even if you lose your device. Your original terms and conditions, as well as Visa’s Zero Liability Policy to protect against fraudulent charges, still apply.

 

How will Apple Pay purchases appear on my monthly statement?

You will see all Apple Pay purchases made with your IBMSECU Visa® card listed on your statement the same way as charges made with your physical card.

 

Where can I learn more about Apple Pay?

For more information about Apple Pay, please visit the Apple Pay website.

Now you can use your IBMSECU Visa debit, credit, and HSA cards right from your watch with Fitbit Pay™
logo for Fitbit Pay

Fitbit Pay™ is an easy way to make purchases on the go, right from your wrist. Now you can work out without your phone or wallet and still shop at your favorite stores. Fitbit Pay is accepted at any of the millions of stores that accept contactless payments.* See a full list of Fitbit Pay merchants at fitbit.com/fitbit-pay.

It’s Secure:

  • Fitbit Pay uses an industry-standard tokenization platform to ensure your card
    information is never revealed or shared with merchants or with Fitbit.
  • Fitbit Pay also requires you to use a PIN code for an added layer of protection.
  • If your watch is lost or stolen, you can suspend the card on your watch in the Wallet section of the Fitbit app. When you suspend a card, it remains stored in your
    Wallet, but you can’t use it to make payments with your watch.
  • All IBMSECU Visa® credit and debit cards come with Visa’s Zero Liability Policy which provides an additional layer of protection if fraud occurs.

Getting Started is Easy:

  1. Make sure your smartphone or tablet is updated with the latest version of the Fitbit app and make sure your Fitbit watch is charged.
  2. Open the Fitbit app on your phone and navigate to your watch's settings. Tap Fitbit Wallet and follow the instructions to add your card. 
  3. If you haven’t created a PIN code for your watch, you will be asked to set one.
  4. Enter your IBMSECU card details and billing information. Your card details will be sent securely to us for verification. 
  5.  Accept the terms and conditions and you’ll be ready to go.

Look for this icon at checkout:
SamsungPay-icon-logo

Frequently Asked Questions:

 

What IBMSECU cards can I add to Fitbit Pay?
Fitbit Pay will work with your IBMSECU Visa® credit, debit, and HSA cards. Business debit and credit cards are not eligible at this time.

 

Am I limited in the number of cards I can add to Fitbit Pay?

Yes, there is a limit of six cards that you can add to Fitbit Pay. Of those six, you may add multiple IBMSECU cards, such as your personal debit and credit cards and HSA card.

 

How do I add my IBMSECU card(s) to Fitbit Pay?

Just follow these simple steps:

    1. With your watch nearby, on the Fitbit app dashboard, tap or click the Account icon.
    2. Tap or click your watch tile.
    3. Tap or click the Wallet tile.
    4. Follow the on-screen instructions to add a payment card. In some cases, your card issuer may require additional verification. If you’re adding a card for the first time, you’ll be prompted to set a 4-digit PIN code for your watch (if you haven’t already done so). Note that you also need to have Touch ID or a PIN code turned on for your phone.
    5. After you’ve added a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.


Do you charge any fees to use Fitbit Pay?

No. IBMSECU does not charge our Members anything to use Fitbit Pay.

 

Where can I use Fitbit Pay?

Fitbit Pay can be used to purchase items in any store that accepts contactless payments.

 

How do I use Fitbit Pay in a store?

  1. When you’re ready to pay, press and hold the left button on your watch for 2 seconds.
  2. If prompted, enter your 4-digit watch PIN code.
  3. After your card appears on the screen, hold your wrist near the payment terminal. When the payment succeeds, your watch vibrates and you’ll see a confirmation on the screen.

If the payment terminal doesn’t recognize Fitbit Pay, make sure the watch face is near the reader and that the cashier knows you’re using a contactless payment.

 

How safe and secure are payments made through Fitbit Pay?

The safety and security of your account information is of the highest importance. When you make payments with Fitbit Pay and your IBMSECU card:

  • Fitbit Pay uses an industry-standard tokenization platform to ensure your card
    information is never revealed or shared with merchants or with Fitbit.
  • Fitbit Pay also requires you to use a PIN code for an added layer of protection.
  • For added security, you can suspend the card on your watch in the Wallet section of the Fitbit app (even if your watch isn’t nearby). When you suspend a card, it remains stored in your Wallet, but you can’t use it to make payments with your watch.
  • Transactions are monitored by IBMSECU’s risk and fraud detection systems.
  • Purchases are protected by Visa’s Zero Liability, so you won’t be held responsible for promptly reported unauthorized transactions.

 

What if I lose my IBMSECU Visa® credit or debit card?

Please call IBMSECU immediately. We will close your card so that no more purchases can be made. Please also mention that you are a Fitbit Pay customer. You can also use Card Control to lock your card or suspend the card through the Fitbit app. Once you receive your replacement card, it will need to be added to Fitbit Pay before purchases can be made.

 

What if I lose my Fitbit watch?

You must enter your personal 4-digit PIN code on your watch use Fitbit Pay - either to unlock your watch after you put it back on your wrist or to authorize a payment during the point of sale (depending on how you set up the device lock). This means that no one can use your watch to make a payment without first entering the PIN code. 

When you add a card to your watch, the device lock will be turned on and you’ll be prompted to set a 4-digit PIN code for your watch. This means you’ll be asked for your PIN code whenever you put your watch on your wrist. If you wear your watch for 24 hours, the device lock will time out, and you’ll be prompted to enter your PIN code to authorize a payment (your watch will be unlocked for the next 24 hours if the watch remains on your wrist).

If you choose to disable the device lock, you won’t be asked for your PIN code each time you put Ionic on your wrist - you’ll only be prompted to enter the PIN code the first time you make a payment since last taking off your watch. For added security, you can suspend the card on your watch in the Wallet section of the Fitbit app (even if your watch isn’t nearby). When you suspend a card, it remains stored in your Wallet, but you can’t use it to make payments with your watch.

Your physical IBMSECU Visa® card can continue to be used for purchases, even if you lose your device. Your original terms and conditions, as well as Visa’s Zero Liability Policy to protect against fraudulent charges, still apply.

 

How will Fitbit Pay purchases appear on my monthly statement?

You will see all Fitbit Pay purchases made with your IBMSECU Visa® card listed on your statement the same way as charges made with your physical card.

 

Where can I learn more about Fitbit Pay?

For more information about Fitbit Pay, please visit the Fitbit Pay website.


Garmin Pay™ is the faster, more secure, and more convenient way to pay with your IBMSECU Visa debit, credit, and HSA cards.
logo for GarminPay

Garmin Pay is a contactless payment solution designed for people who are always on the move. Whether you grab a cup of coffee after your morning run or get a bite to eat while out on a ride, Garmin Pay lets you make purchases quickly and almost effortlessly with nothing needed but your watch. No wallet? No phone? No problem. Garmin Pay is accepted at any of the millions of stores that accept contactless payments.* See a full list of Garmin Pay merchants at garmin.com.

It’s Secure:

  • Garmin takes the security of your payment information seriously. That’s why Garmin Pay protects you by using watch-specific card numbers and transaction codes every time you make a purchase. And your card number is not stored on your device, on our servers or passed to merchants when you pay. So you pay with confidence.
  • All IBMSECU Visa® credit and debit cards come with Visa’s Zero Liability Policy which provides an additional layer of protection if fraud occurs.

Getting Started is Easy:

  1. Make sure your smartphone or tablet is updated with the latest version of the Garmin Connect mobile app and make sure your Garmin watch is charged.
  2. Open the Garmin app on your phone and select Garmin devices. Select your Garmin watch and tap Garmin Pay. Tap "Create Your Wallet." 
  3. Follow the instructions to create a 4-digit passcode for your watch.
  4. Enter your IBMSECU card details either manually or by using your phone's camera. You may be required to verify your identity via a one-time email or text message.
  5.  Once verified, your card will be added to your wallet and can be used tor contactless payments at stores worldwide.

Look for this icon at checkout:
SamsungPay-icon-logo

Frequently Asked Questions:

 

What IBMSECU cards can I add to Garmin Pay?
Garmin Pay will work with your IBMSECU Visa® credit, debit, and HSA cards. Business debit and credit cards are not eligible at this time.

 

 

 

How do I add my IBMSECU card(s) to Garmin Pay?

Just follow these simple steps:

    1. With your watch nearby, on the Garmin Connect app dashboard, select your Garmin watch and tap Garmin Pay.
    2. Tap "Create Your Wallet."
    3. Follow the on-screen instructions to add a payment card. In some cases, your card issuer may require additional verification.
    4. If you’re adding a card for the first time, you’ll be prompted to set a 4-digit passcode for your watch (if you haven’t already done so).
    5. Enter your IBMSECU card details either manually or by using your phone's camera. You may be required to verify your identity via a one-time email or text message.
    6. Once verified, your card will be added to your wallet and can be used tor contactless payments at stores worldwide.



Do you charge any fees to use Garmin Pay?

No. IBMSECU does not charge our Members anything to use Garmin Pay.

 

Where can I use Garmin Pay?

Garmin Pay can be used to purchase items in any store that accepts contactless payments.

 

How do I use Garmin Pay in a store?

  1. When you’re ready to pay, press and hold the action button on your watch to bring up the controls menu.
  2. Tap the wallet icon.
  3. If prompted, enter your 4-digit watch passcode.
  4. If the card you want to use does not appear on the screen, swipe down to the next card in your wallet. After your card appears on the screen, hold your wrist near the card reader. When the payment succeeds, you’ll see a confirmation on the screen and then it returns to the watch face.

If the doesn’t recognize Garmin Pay, make sure the watch face is near the reader and that the cashier knows you’re using a contactless payment.

 

How safe and secure are payments made through Garmin Pay?

The safety and security of your account information is of the highest importance. When you make payments with Garmin Pay and your IBMSECU card:

  • Garmin Pay protects you by using watch-specific card numbers and transaction codes every time you make a purchase. And your card number is not stored on your device, on our servers, or passed to merchants when you pay. So you pay with confidence.
  • Garmin Pay also requires you to use a passcode for an added layer of protection.
  • For added security, you can suspend the card on your watch in the Wallet section of the Garmin Connect app (even if your watch isn’t nearby). When you suspend a card, it remains stored in your Wallet, but you can’t use it to make payments with your watch.
  • Transactions are monitored by IBMSECU’s risk and fraud detection systems.
  • Purchases are protected by Visa’s Zero Liability, so you won’t be held responsible for promptly reported unauthorized transactions.

 

What if I lose my IBMSECU Visa® credit or debit card?

Please call IBMSECU immediately. We will close your card so that no more purchases can be made. Please also mention that you are a Garmin Pay customer. You can also use Card Control to lock your card or suspend the card through the Garmin Connect app. Once you receive your replacement card, it will need to be added to Garmin Pay before purchases can be made.

 

What if I lose my Garmin watch?

You must enter your personal 4-digit passcode to use Garmin Pay - either to unlock your watch after you put it back on your wrist or every 24 hours. This means that no one can use your watch to make a payment without first entering your passcode. 

When you add a card to your watch, you’ll be prompted to set a 4-digit passcode for your watch. This means you’ll be asked for your passcode whenever you put your Garmin watch on your wrist. After 24 hours of wearing the watch, you’ll be prompted to enter your passcode to authorize a payment and your watch will be unlocked for the next 24 hours if the watch remains on your wrist. 

For added security, you can suspend the card on your watch in the Wallet section of the Garmin Connect app (even if your watch isn’t nearby). When you suspend a card, it remains stored in your Wallet, but you can’t use it to make payments with your watch.

Your physical IBMSECU Visa® card can continue to be used for purchases, even if you lose your device. Your original terms and conditions, as well as Visa’s Zero Liability Policy to protect against fraudulent charges, still apply.

 

How will Garmin Pay purchases appear on my monthly statement?

You will see all Garmin Pay purchases made with your IBMSECU Visa® card listed on your statement the same way as charges made with your physical card.

 

Where can I learn more about Garmin Pay?

For more information about Garmin Pay, please visit the Garmin Pay website.


Get the great features, rewards and benefits of your IBMSECU Visa® credit, debit, or HSA card while paying confidently on the go with Samsung Pay.

Samsung Pay makes paying with your phone fast, easy and convenient. Plus, it works almost anywhere you can swipe or tap a card.* See a full list of Samsung Pay merchants at samsung.com/pay.

It’s Secure:

  • Your account or card numbers are never stored on Samsung’s® server and merchants won’t see card numbers, contact info, or security codes.
  • If your phone is lost or stolen, you can use Samsung’s® remote device management feature to lock the screen and change the password.
  • All IBMSECU Visa® credit and debit cards come with Visa’s Zero Liability Policy which provides an additional layer of protection if fraud occurs.

Getting Started is Easy:

  1. Make sure your compatible Samsung device is updated with Samsung Pay
  2. Take a picture of your IBMSECU Visa® card with your device’s camera
  3. Secure it with your fingerprint and backup PIN and you’ll be ready to go

Look for these icons at checkout:
SamsungPay-icon-logoSamsung Pay logo

Frequently Asked Questions:

 

What IBMSECU cards can I add to Samsung Pay?
Samsung Pay will work with your IBMSECU Visa® credit, debit, and HSA cards. Business debit and credit cards are not eligible at this time.

 

Am I limited in the number of cards I can add to Samsung Pay?

Yes, there is a limit of ten cards that you can add to Samsung Pay. Of those ten, you may add multiple IBMSECU cards, such as your personal debit and credit cards and HSA card. There is no limit to the number of gift cards that can be added to Samsung Pay.

 

How do I add my IBMSECU card(s) to Samsung Pay?

Just follow these simple steps:

    1. Install the Samsung Pay app on your phone (on compatible devices, a shortcut to download and install the app is preloaded).
    2. Open the Samsung Pay app. Your Samsung account will be automatically linked to Samsung Pay. Sign in to your Samsung account if you’re not already signed in (or create a new Samsung account if you don’t already have one). Touch “START” to continue.
    3. Set up your verification method (fingerprint or PIN).
    4. Touch “ADD”or, if this is the first payment card being added, touch “Add a credit card or debit card.”
    5. Use the camera to capture your card info or enter it manually.
    6. Enter the remaining information and agree to the terms and conditions.
    7. Use your finger or a stylus to enter your signature and touch “SAVE” then touch “DONE” to complete the process.
    8. Your card will be verified in about 10 minutes and then it can be used to make a purchase.


Do you charge any fees to use Samsung Pay?

No. IBMSECU does not charge our Members anything to use Samsung Pay.

 

Where can I use Samsung Pay?

Samsung Pay can be used at nearly all stores. In addition to the Near Field Communication (NFC) contactless payment method, Samsung Pay supports Magnetic Secure Transmission (MST) technology which is accepted at nearly all payment terminals with a card reader. It is not currently available for online or in-app purchases.

 

How do I use Samsung Pay in a store?

You can quickly open Samsung Pay from the Home screen, Apps menu, or lock screen, even if the display is dark or off.

  1. Swipe from the bottom of the screen to the top to access your payment cards.
  2. If necessary, swipe to the left or right to access the desired card.
  3. Place your finger on the Home key to verify your identity. If you are using your Samsung Pay PIN, touch PIN and enter your four-digit code.
  4. Place the back of your device against the card or NFC reader on the payment terminal. Note: If the connection is unsuccessful or too much time has elapsed, retry. You will not be required to verify your identity.
  5. If necessary, complete the transaction on the payment terminal. For example, if you are using a debit card, you are still required to enter your Personal Identification Number (PIN). Some merchants/terminals may prompt you to verify the total charges are correct, while others will require a signature.

 

How do I make my IBMSECU card the default card in Samsung Pay?

Samsung Pay does not have the option to set a default card. When you open Samsung Pay or use Simple Pay, the most recently used, viewed, or added card will display.

 

How safe and secure are payments made through Samsung Pay?

The safety and security of your account information is of the highest importance. When you make payments with Samsung Pay and your IBMSECU card:

  • Your personal, transactional, and payment information are protected by tokenization and authentication methods to secure your information. In addition to the security measures implemented by Samsung Pay, Samsung’s KNOX service constantly monitors suspicious activity within the device to protect from any malicious attacks.
  • Samsung Pay never uses your actual card number. Instead it uses a digital account number (or token) so your card details and private info stay safe. Samsung Pay keeps all your payment information encrypted on secure servers. Your full details are never stored on your phone or shared with merchants when you buy something; they see your token instead.
  • Samsung does not store or have access to the payment information added to Samsung Pay. The last four digits of the card number will be displayed on the card image in Samsung Pay to help you manage your cards.
  • When you make a payment, you will need to authenticate by using your fingerprint or Samsung Pay PIN before the information can be sent to the payment terminal.
  • If your device is ever lost or stolen, Samsung offers a free service to remotely lock or erase Samsung Pay. The service also has the ability to locate your device and erase all your stored personal information.
  • Transactions are monitored by IBMSECU’s risk and fraud detection systems.
  • Purchases are protected by Visa’s Zero Liability, so you won’t be held responsible for promptly reported unauthorized transactions.

 

What if I lose my IBMSECU Visa® credit or debit card?

Please call IBMSECU immediately. We will close your card so that no more purchases can be made. Please also mention that you are a Samsung Pay customer. You can also use Card Control to lock your card. Samsung Pay will show your card to be invalid once you have closed your IBMSECU card. Once you receive your replacement card, it will need to be added to Samsung Pay before purchases can be made.

 

What if I lose my Samsung® Device?

If your device is ever lost or stolen, Samsung offers a free service to remotely lock or erase Samsung Pay. The service also has the ability to locate your device and erase all your stored personal information.

Your physical IBMSECU Visa® card can continue to be used for purchases, even if you lose your device. Your original terms and conditions, as well as Visa’s Zero Liability Policy to protect against fraudulent charges, still apply.

 

How will Samsung Pay purchases appear on my monthly statement?

You will see all Samsung Pay purchases made with your IBMSECU Visa® card listed on your statement the same way as charges made with your physical card.

 

Where can I learn more about Samsung Pay?

For more information about Samsung Pay, please visit the Samsung Pay website.

1 For more information, please refer to the Mobile Payment Service Disclosure and Online Banking User Agreement available on our website at ibmsecu.org or contact a Member Service Advisor. Mobile Payment Services compatible with select cards, carriers and devices; see associated website for details (apple.com/apple-pay)(samsung.com/us/samsung-pay)(pay.google.com/about). Message and data rates may apply. Federally insured by NCUA.

2 Apple®, iPhone®, iSight®, Passbook® and iTunes® are trademarks of Apple, Inc., registered in the U.S. and other countries. Apple Pay™, Apple Watch™, Find My iPhone™ and Touch ID® are trademarks of Apple, Inc.

3 Samsung®, Samsung Pay®, Samsung Galaxy S6®, Samsung Galaxy S6 edge®, Samsung Galaxy S6 edge+®, and Samsung Galaxy Note® 5 are registered trademarks of Samsung Electronics Co., Ltd.

4 Google Pay™ is available on Android 4.4 or newer, trademarks of Google Inc., including select Samsung services and devices.

Events

Event Icon

IBMSECU early closure for Christmas Eve on Dec 24

Learn More
Event Icon

IBMSECU closed for Christmas Day on Dec 25

Learn More
Event Icon

IBMSECU early closure for New Year's Eve on Dec 31

Learn More
Scroll to Top