Where can I deposit my checks?
You can make deposits at any branch location, CO-OP Shared Branch, or any CU24 (CU HERE) ATM. Simply enter your zip code or City/State in the search box to find the closest location to where you live or work, or find a convenient location wherever you may be traveling nationwide. When searching for a CU24 surcharge-free ATM, make sure you select the “CU HERE Program” option.
How can I order a check copy?
From the upper right corner of our website, log on to Online Banking with your Member Number or User Name and password. Select the Accounts icon at the top of the page (first from the left). Choose your Checking Account or Money Market Account. Scroll down the page to find the check you need. Click on the blue View Check Copy button next to the check number. This is a free service.
If your check is not available for online viewing, you can request that a check copy be mailed to you, by contacting us at 561.982.4700, 800.873.5100, or firstname.lastname@example.org. Check copy fees may apply based on your Rewards Level.
Yes. Select Check Ordering from the link on the Checking Accounts page. Check printing fees may apply.
What is the Credit Union’s policy on Postdated and Staledated Checks?
If you date a check later than the date that you write it (Postdated) and the check is presented for payment before its date, the Credit Union may return it unpaid or pay the check unless you have placed a Stop Payment on the check. Similarly the Credit Union may, but is under no obligation to, pay or return a check drawn on your account which is presented more than six months after its date (Staledated).
How do I do a stop payment online?
From the upper right corner of our website, log on to Online Banking with your Member Number or User Name and password. Select the More icon at the top of the page (sixth from the left). Click the Stop Payment button. Follow the prompting instructions.
Stop Payments processed through Online Banking will automatically terminate fourteen (14) calendar days from the date of entry unless written confirmation is received. Please review the Stop Payment Order Terms and Conditions on the Stop Payment Order Form, sign and complete the form, and return it to the Credit Union by mail or fax to initiate a written confirmation in effect for the standard six (6) month time frame. Certain fees may apply based on your Rewards Level, please refer to a current Fee Schedule.