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In the hope of preventing our Members from becoming victims of monetary scams, we will continually update this section with recent examples of attempted fraud that have involved IBM Southeast EFCU or our Members.
Listen to our Protecting Your Identity Podcast:
A keylogger is a hidden computer program that records the keystrokes you make, online and offline. After keystrokes are logged, they are secretly stored on your computer for later retrieval, or sent, via the Internet, to a thief. The crook then examines the keylog with the hope of finding passwords, or other useful information that could be used to compromise the system or steal your identity.
Any information entered into the computer can be retrieved. For example, a keylogger can reveal the contents of your personal email, or the passwords you use to access online banking. Once they gain access to your financial information, crooks can transfer funds, change billing addresses, and make purchases, often without raising any suspicion. When someone steals your wallet or purse, you know there has been a breach of your personal information. The danger of keyloggers is that you often don’t know until it is too late.
Hackers and identity thieves will place keylogger programs on your system by embedding them in “free” software you download from the Internet or through automatic installations initiated by pop-up ads or email. Once installed, the software works invisibly to monitor and record your every move.
Here are some things you can do to protect yourself:
- Adjust your internet settings to prevent your computer from installing programs automatically from the Internet or launching them automatically from email. Once you’ve disabled the automatic installation, you should see a prompt anytime an application attempts to install itself. Do not click OK, Yes, or Run This Program if prompted unless you trust the program and are fully aware of its purpose.
- Update your operating system frequently. If you use windows, visit the Windows Update site and install patches marked “critical.”
- Configure your browser to use a higher security setting. In Internet Explorer, choose “Tools” >> “Internet Options,” and select the “Security” tab. Make sure that the Internet Zone is configured to Medium Security or above.
- Avoid downloading software from non-trusted web sites, such as “warez” (illegal software) sites.
- Install a firewall. Firewalls keep programs from contacting the Internet without your permission. Adware and Spyware cannot function without sending information from your computer to the Internet.
- Scan your computer for Spyware. One free program is Spybot Search and Destroy (http://www.safer-networking.org/en/index.html). Ad-Aware is another good tool to eliminate Adware programs (http://www.lavasoftusa.com/).
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The Better Business Bureau urges consumers to look out for new Grant scams:
According to the Better Business Bureau, law enforcement and other agencies, a new type of online scam for grant money has surfaced. This scam appears to be another version of the “Overpayment Scam”. Victims are solicited online regarding grants that may be available to them. These grants may be for education, debt relief, low income subsidy, or any other type of “Financial Aid”. Responding victims apply for their grant and are sent printed information along with a check, typically for $4,975.00. They are then directed to a website for instructions. The site instructs the victim to purchase a specific variety of stored value credit card (GREENDOT Reloadable/MoneyPak) and load it with the grant broker’s “Commission”. GREENDOT Reloadable/Money Pak stored value credit cards are legitimate cards but are being used as part of this scam. They are promised a second, larger check after the stored value card number is emailed to the broker. Of course, the card is quickly liquidated and the original check is later returned as counterfeit, or account closed. The websites reportedly used in the scam are: www.jqbank.com, www.grantchecks.com, www.beverlyhillsgrants.com, and www.grantoutlet.com. The scammers move their operation to a new website when they start attracting too much scrutiny.
Scam Details: - A grant seems like a reasonable explanation for receiving a large sum of money and is very attractive to college students. - The counterfeit checks are often drawn on an active and verifiable account, typically at Wells Fargo. - Convincing printed information is provided to the victim with a plausible explanation for why funds need to be sent back to the broker. (Conflict of interest, regulations, etc…) - Money is transferred back to the scammer via stored value credit card. Thus, avoiding the suspicion often generated by wire transfers. This method also facilitates further laundering of the stolen funds.
OR: - Grant money is received for a mere commission of 10% of the check amount. - The receiver of the grant money deposits the check, and then via Electronic Funds Transfer (EFT), sends 10% of the check amount back through a given website. - The check is returned as counterfeit and the thief now has the depositor’s good money along with their bank account information.
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Dirty Dozen tax scams for 2009. The IRS urges taxpayers to avoid these common schemes:
1. Phishing Phishing is a tactic used by Internet-based scam artists to trick unsuspecting victims into revealing personal or financial information. The criminals use the information to steal the victim’s identity, access bank accounts, run up credit card charges or apply for loans in the victim’s name. Phishing scams often take the form of an email that appears to come from a legitimate source, including the IRS. The IRS never initiates unsolicited email contact with taxpayers about their tax issues. Taxpayers who receive unsolicited emails that claim to be from the IRS can forward the message to phishing@irs.gov. Further instructions are available at http://www.irs.gov/privacy/article/0,,id=179820,00.html To date, taxpayers have forwarded scam emails reflecting thousands of confirmed IRS phishing sites. If you believe you have been the target of an identity thief, information is available at http://www.irs.gov/privacy/article/0,,id=186436,00.html
2. Hiding Income Offshore The IRS aggressively pursues taxpayers and promoters involved in abusive offshore transactions. Taxpayers have tried to avoid or evade U.S. income tax by hiding income in offshore banks, brokerage accounts or through other entities. Recently, the IRS provided guidance to auditors on how to deal with those hiding income offshore in undisclosed accounts. The IRS draws a clear line between taxpayers with offshore accounts who voluntarily come forward and those who fail to come forward. Taxpayers also evade taxes by using offshore debit cards, credit cards, wire transfers, foreign trusts, employee-leasing schemes, private annuities or life insurance plans. The IRS has also identified abusive offshore schemes including those that involve use of electronic funds transfer and payment systems, offshore business merchant accounts and private banking relationships.
3. Filing False or Misleading Forms The IRS is seeing scam artists file false or misleading returns to claim refunds that they are not entitled to. Frivolous information returns, such as Form 1099-Original Issue Discount (OID), available at http://www.irs.gov/pub/irs-pdf/f1099oid.pdf , claiming false withholding credits are used to legitimize erroneous refund claims. The new scam has evolved from an earlier phony argument that a “Strawman” bank account has been created for each citizen. Under this scheme, taxpayers fabricate an information return, arguing they used their “strawman” account to pay for goods and services and falsely claim the corresponding amount as withholding as a way to seek a tax refund.
4. Abuse of Charitable Organizations and Deductions The IRS continues to observe the misuse of tax-exempt organizations. Abuse includes arrangements to improperly shield income or assets from taxation and attempts by donors to maintain control over donated assets or income from donated property. The IRS also continues to investigate various schemes involving the donation of non-cash assets, including easements on property, closely-held corporate stock and real property. Often, the donations are highly overvalued or the organization receiving the donation promises that the donor can purchase the items back at a later date at a price the donor sets. The Pension Protection Act of 2006 imposed increased penalties for inaccurate appraisals and new definitions of qualified appraisals and qualified appraisers for taxpayers claiming charitable contributions.
5. Return Preparer Fraud Dishonest return preparers can cause many headaches for taxpayers who fall victim to their ploys. Such preparers derive financial gain by skimming a portion of their clients’ refunds and charging inflated fees for return preparation services. They attract new clients by promising large refunds. Taxpayers should choose carefully when hiring a tax preparer. More information is available on http://www.irs.gov/newsroom/article/0,,id=202123,00.html . As the saying goes, if it sounds too good to be true, it probably is. No matter who prepares the return, the taxpayer is ultimately responsible for its accuracy. Since 2002, the courts have issued injunctions ordering dozens of individuals to cease preparing returns, and the Department of Justice has filed complaints against dozens of others, which are pending in court.
6. Frivolous Arguments Promoters of frivolous schemes encourage people to make unreasonable and unfounded claims to avoid paying the taxes they owe. The IRS has a list of frivolous legal positions at http://www.irs.gov/pub/irs-drop/n-08-14.pdf that taxpayers should stay away from. Taxpayers who file a tax return or make a submission based on one of the positions on the list are subject to a $5,000 penalty. More information is available on http://www.irs.gov/taxpros/article/0,,id=159853,00.html.
7. False Claims for Refund and Requests for Abatement This scam involves a request for abatement of previously assessed tax using Form 843, Claim for Refund and Request for Abatement, available at http://www.irs.gov/pub/irs-pdf/f843.pdf . Many individuals who try this have not previously filed tax returns. The tax they are trying to have abated has been assessed by the IRS through the Substitute for Return Program. The filer uses Form 843 to list reasons for the request. Often, one of the reasons given is "Failed to properly compute and/or calculate Section 83-Property Transferred in Connection with Performance of Service.”
8. Abusive Retirement Plans The IRS continues to uncover abuses in retirement plan arrangements, including Roth Individual Retirement Arrangements (IRAs). The IRS is looking for transactions that taxpayers are using to avoid the limitations on contributions to IRAs as well as transactions that are not properly reported as early distributions. Taxpayers should be wary of advisers who encourage them to shift appreciated assets into IRAs or companies owned by their IRAs at less than fair market value to circumvent annual contribution limits. Other variations have included the use of limited liability companies to engage in activity which is considered prohibited.
9. Disguised Corporate Ownership Some taxpayers form corporations and other entities in certain states for the primary purpose of disguising the ownership of a business or financial activity. Such entities can be used to facilitate underreporting of income, fictitious deductions, non-filing of tax returns, participating in listed transactions, money laundering, financial crimes, and even terrorist financing. The IRS is working with state authorities to identify these entities and to bring the owners of these entities into compliance.
10. Zero Wages Filing a phony wage- or income-related information return to replace a legitimate information return has been used as an illegal method to lower the amount of taxes owed. Typically, a Form 4852, Substitute Form W-2, available at http://www.irs.gov/pub/irs-pdf/f4852.pdf or a “corrected” Form 1099 is used as a way to improperly reduce taxable income to zero. The taxpayer also may submit a statement rebutting wages and taxes reported by a payer to the IRS. Sometimes fraudsters even include an explanation on their Form 4852 that cites statutory language on the definition of wages or may include some reference to a paying company that refuses to issue a corrected Form W-2 for fear of IRS retaliation. Taxpayers should resist any temptation to participate in any of the variations of this scheme.
11. Misuse of Trusts For years, unscrupulous promoters have urged taxpayers to transfer assets into trusts. While there are many legitimate, valid uses of trusts in tax and estate planning, some promoted transactions promise reduction of income subject to tax, deductions for personal expenses and reduced estate or gift taxes. Such trusts rarely deliver the promised tax benefits and are being used primarily as a means to avoid income tax liability and hide assets from creditors, including the IRS. The IRS has recently seen an increase in the improper use of private annuity trusts and foreign trusts to divert income and deduct personal expenses. As with other arrangements, taxpayers should seek the advice of a trusted professional before entering into a trust arrangement.
12. Fuel Tax Credit Scams The IRS is receiving claims for the fuel tax credit that are unreasonable. Some taxpayers, such as farmers who use fuel for off-highway business purposes, may be eligible for the fuel tax credit. But some individuals are claiming the tax credit for nontaxable uses of fuel when their occupation or income level makes the claim unreasonable. Fraud involving the fuel tax credit is considered a frivolous tax claim, potentially subjecting those who improperly claim the credit to a $5,000 penalty.
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Please help us combat Check Fraud and Identity Theft and protect you from suffering a financial loss:
If you can answer Yes to any of the following questions regarding a Cashier's or Official Check you intend to deposit, please notify your Teller or Member Service Representative immediately.
- Do you have any reason to suspect that this check is not valid?
- Have you recently advertised something for sale or purchased something over the Internet? If so, is this check payment for that item?
- Have you been asked to wire, or otherwise return, a portion of the funds back to the sender or some other third party?
- Have you recently received an email or letter stating you have won a sweepstakes or lottery? Are they claiming that all you need to do to collect your prize is provide them with your account number and other personal information so they can wire the funds into your account?
- Have you recently accepted a job offer over the internet and received a payroll advance by check, or were asked for your personal information in order to process a wire into your account? Were you asked to return a portion of the payment for tax purposes?
Please be advised: If a Cashier’s or Official Check is returned as a counterfeit or forgery, the Credit Union will have no choice but to hold you liable for the loss. Your assistance in the prevention of Check Fraud and Identity Theft is greatly appreciated. Please let us know if you have any questions or need more detailed information.
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Don't get caught by a phishing scam:
Phishing, also called carding, is an Internet scam that uses fraudulent emails to deceive consumers into disclosing their credit card numbers, bank account information, and other sensitive information.
Internet scammers send deceptive emails pretending to be from a company the victim has a relationship with. The email requests that the recipient update or validate his billing information in order to keep his account active. The email directs the victim to a look-alike Web site of the business, tricking him into responding to what looks like a legitimate request. The victim unknowingly submits his financial information to the scammers, who use it to make purchases and obtain credit.
Click here for examples of recent phishing scams targeting Credit Union Members.
If you get an email warning you that an account of yours will be shut down unless you confirm your billing information, do not reply or click on the link in the email. Instead, contact the company named in the email using a telephone number or Web site address you know to be genuine. IBM Southeast EFCU would never initiate an email asking for your personal information. However, for identification purposes we may request information in response to an inquiry from you. Please call us at (800) 873-5100 or (561) 982-4700 if you feel uncertain about the validity of an email you have received from us.
If you receive a fraudulent email, report the suspicious activity to the FTC by forwarding the email to spam@uce.gov. If you believe you've been scammed, file your complaint at www.ftc.gov, and then visit the FTC's Identity Theft Web site (www.ftc.gov/idtheft) to learn how to minimize your risk of damage from identity theft.
Visit www.ftc.gov/spam to learn other ways to avoid email scams and deal with deceptive spam.
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Know who you're dealing with before giving out your personal information:
On October 16,2003 a Canadian check of $4840.20 (U.S. value $3669.84) was deposited by one of our Members. IBM Southeast EFCU later received notification that the item was being returned as COUNTERFEIT.
IBM Southeast EFCU contacted our member who stated that she was having a financial hardship and had applied for a Home Equity Loan from an 888 number that she found in a magazine or newspaper. She provided them all her personal information over the phone to obtain a $10,000 loan. When she was informed that she had been approved they told her that she would need to pay the closing costs and she explained that she did not have the funds to do so. They then kindly sent her said check by mail with instructions to cash it at a check-cashing store. When they contacted the Member again to give her instructions on where to send the funds, she told them that she had deposited the check into her Credit Union account. They made a comment to her that she did not follow instructions and she has not heard from that company again.
IBM Southeast EFCU suggested that the Member file with local law enforcement, the U.S. Postal Inspector, the Federal Trade Commission and to contact Equifax to put an alert on her Social Security Number. The Member did not use the funds, so there was no loss to the Credit Union or to our Member!
For more information on reporting a financial crime, please see our Fraud Prevention brochure, Security Tips You Can Identify With.
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Be cautious if a buyer gives you a check for more than the purchase price and requests money back:
With the help of two members of IBM Southeast EFCU's staff, a Member was protected from becoming another scam victim.
The Call Center received a call from the Member inquiring if we could verify a check that he had deposited at the Boca Raton Product Center. The Call Center representative inquired as to why the Member was requesting verification. He responded that he felt uncomfortable about the situation. He had sold something and had been sent a check for $6,000.00. From that money, the purchaser was requesting $3,900.00 back.
The Call Center representative inquired where he was to send the funds and was told Saudi Arabia. The representative immediately informed him that this was most likely a scam and contacted a teller. The Member had already deposited the check and had withdrawn the cash to take to another bank. The teller took over from there and the check, in fact, turned out to be fraudulent. The Member wins and the Credit Union wins!!!!!!
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Beware of official-looking lotteries and sweepstakes asking for personal information:
A fraudulent scam letter from Spain was received in the mail by both a staff member of IBM Southeast EFCU and one of our Members. The letter claimed that the recipient was one of 31 international winners to receive a $615,000 prize. According to the letter, the funds were already deposited with a security company in the recipient's name. To claim the prize, the winner needed only to contact the claims agent from this security company and fill out a form with detailed banking and personal information. These details would give the perpetrators all the information they would need to commit identity theft or account takeover fraud!
This is only one example of the schemes currently being used to swindle unsuspecting individuals. When checking your mailbox and email, keep in mind that if it sounds too good to be true, it usually is!
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Look out for the many versions of this type of email scam where someone needs your help to transfer funds:
BOARD OF TRUSTEES, NIGERIAN NATIONAL PETROLEUM CORPORATION [NNPC] Victoria-Island,Lagos.
FROM THE OFFICE OF: DR. JOHN ABULU (MNIM)
Attn: President/CEO.
BUSINESS PROPOSAL: TRANSFER OF US$25.6 M (TWENTY-FIVE MILLION SIX HUNDRED THOUSAND UNITED STATES DOLLARS) & BUSINESS INVESTMENTS PARTNERSHIP
First, I must solicit your strictest confidence in this transaction, this is by virtue of its nature as being utterly confidential and top secret as you were introduced to us in confidence through the Nigerian Chamber of Commerce, Foreign Trade Division.
I am Dr. John Abulu, the Secretary of the Federal Government of Nigeria Contract Award and Monitoring Committee (CAMC) of the Nigerian National Petroleum Corporation [NNPC]. Sometime ago, a contract was awarded to a conglomerate of Foreign Companies by my committee on behalf of NNPC, the contract was over-invoiced to the tune of US $25.6 Million. This was done deliberately, the over-invoicing was a deal by members of my committee to benefit from the project, we now desire to transfer the money, which is presently in a suspense account of NNPC in the Central Bank of Nigeria (CBN) into an overseas account which we expect you to provide.
We have agreed that the following funds will be shared thus after it has been paid into your account;
a) 30% of the money will go to you for acting as the beneficiary of the fund. b) 10% has been set aside as an abstract projection for reimbursement to both parties for incidental expenses that may be incurred in the course of the transaction. c) 60% to us the government officials (which we wish to commence an important business in conjunction with you).
I Would Require
a) Name and address of Company/Beneficiary b) Proforma Invoice/Letter-Head Paper
The above information would be used to make formal applications as a matter of procedure for the release of the money and onward transfer to your nominated account.
It does not matter whether or not your company or you does contract projects of the nature described here, the assumption is that you won a major contract and subcontracted it out to other companies, more often than not, big trading companies or individuals of unrelated field win major contracts and subcontracts to more specialized firms for execution of such contracts.
We have strong and reliable connections and contacts at the Central Bank of Nigeria (CBN) and The Federal Ministry of Finance and we have no doubts at all that this money will be released and transferred if we get the necessary foreign partners to assist us in this deal. Therefore, when the business is successfully concluded we shall through the same connections withdraw all documents used from all the concerned government ministries for 100% security.
We want this money to be transferred to the foreign account which you are going to provide bearing in mind that our civil service code of conduct forbids us from owning foreign company or running foreign account, all expenses regarding the account opening if not already in existence shall be borne by you, all expenses are however reimbursable as already stated above on conclusion of business.
Please acknowledge the receipt of this letter if you are interested.
I wait in anticipation of your co-operation.
Yours Faithfully, Dr. John Abulu (MNIM)
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WHAT SHOULD I DO IF I RECEIVE A SCAM LETTER?
First, it is important that you do not correspond AT ALL with the persons named in the scam letters. Any contact with the perpetrators puts you at risk of being scammed. Do not reply to their letters, emails, or call them by telephone. If the correspondence is electronic, you can forward the email to the Financial Crimes Division of the U.S. Secret Service at 419.fcd@usss.treas.gov or fax a copy of that letter to (202) 406-5031. If you have been victimized and lost money due to such scams, you should contact your local Secret Service office. Contact information can be found under the U.S. Government section of your local white pages or on the Secret Service's Web site
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